Privacy & Cookie Policy

Effective Date: Updated September 2025

1. Introduction

LogicWorks ("we", "our", "us") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws. This policy explains how we collect, use, store, and protect personal information when you use our website and services.

2. Information We Collect

We may collect the following personal information:

• Name, email address, phone number, and any other information you provide via our contact forms.
• Technical information such as IP address, browser type, and pages visited on our site.
• Cookie and tracking information (see Section 5).

3. Purpose of Collection

We collect personal information for the following purposes:

• To respond to your inquiries and provide requested services.
• To communicate important updates regarding our services.
• To improve our website, products, and services.
• To comply with legal obligations under POPIA.

4. Sharing and Disclosure

We do not sell or trade your personal information. We may share information with:

• Service providers who assist us in operating the website or providing services.
• Authorities, if required by law or to protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website traffic, and manage functionality. Cookies may include:

• Necessary cookies to enable website functionality.
• Performance cookies to monitor and analyze usage.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Your Rights under POPIA

You have the right to:

• Request access to your personal information.
• Request correction or deletion of inaccurate or unnecessary information.
• Request that processing of your personal information be restricted.
• Withdraw consent for processing where applicable.

To exercise your rights, contact us at: privacy@logicworks.com.

7. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Retention of Personal Information

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

9. Updates to This Policy

This policy may be updated from time to time. Changes will be posted on this page with the effective date.

10. Contact Us

For any questions regarding this policy or your personal information, contact us at:

Email: privacy@logicworks.com